No resale or external marketing disclosure
We do not sell, rent, or disclose user data to third parties for their own advertising, marketing, or resale purposes.
Service Notice
Privacy Policy
This Privacy Policy explains what data commitlane.io processes, why it is processed, how it is protected, and how you can request permanent deletion through support.
Permanent deletion on request
A verified request sent to support can trigger irreversible deletion of account and workspace data from active systems.
Limited processing for service delivery
Data is processed only to operate commitlane.io, secure the service, support customers, and run integrations you explicitly connect.
1. Scope
This policy applies to the public website at commitlane.io, the commitlane.io application, and related support communications.
By using the Service, you acknowledge that commitlane.io needs limited account, workspace, and technical data to authenticate users, sync connected sources, and keep the product available and secure.
2. Data We Collect
We may process account details such as name, email address, login identifiers, team membership, workspace settings, billing references, and support messages you send to us.
We may also process operational data required for the Service, including repository and tracker mappings, connected integration metadata, audit events, technical logs, and device or browser information needed to maintain reliability and security.
3. How We Use Data
We use data to provide and improve the Service, authenticate access, synchronize integrations, generate analytics, process billing flows, answer support requests, prevent abuse, and investigate security issues.
We use only the data reasonably necessary for those purposes and do not use your account or workspace data for unrelated advertising or profiling.
4. Sharing and Third Parties
commitlane.io does not sell, rent, or transfer user data to third parties for their independent commercial use, marketing, advertising, or resale.
Where third-party processing is required to operate the Service, it is limited to infrastructure, payment, security, support, or integration providers that help deliver commitlane.io or that you explicitly connect to your workspace.
5. Security and Access
We apply reasonable technical and organizational measures to limit unauthorized access, loss, misuse, or alteration of stored information.
Access to user data is limited to personnel and systems that need it to operate, maintain, or support the Service, and such access should remain proportionate to the task being performed.
6. Retention and Deletion
We retain data only for as long as your account is active or as reasonably necessary to operate the Service, resolve support issues, maintain security, complete billing, or meet legal obligations.
If you want your data removed, you can send a verified request to support@commitlane.io. Once confirmed, we will permanently delete the relevant account and workspace data from active systems. Backup remnants, if any, are purged under the applicable retention cycle.
7. Your Requests and Contact
You may request access, correction, or deletion of your stored personal data by contacting support@commitlane.io from the account email address or another authorized company address.
If a specific record must be retained for security, billing, fraud prevention, or legal compliance, we will limit that retention to the minimum scope required for that purpose.
Need permanent deletion?
Send a request from your account email or an authorized company address to support@commitlane.io. We will verify the request and process irreversible deletion in line with this policy.